Terms and Conditions of ZanzibarEastCoast

Confirmation of a Reservation and Entering Into a Contract

The confirmation of a booking is regarded as a contract between the client and the Tour Operator ZanzibarEastCoast, in which the client agrees to the terms and conditions set out therein. Upon confirmation of a reservation, ZanzibarEastCoast will immediately request a 20% non-repayable deposit of the total price. The contract comes into effect as soon as the deposit payment is received. Up until that point, the correspondence between ZanzibarEastCoast and the client is treated as a quotation, subject to price increases and the availability of the option being quoted for.
All prices are quoted in American US Dollars ($US). In case of foreign currency transfers the official exchange rate of the day of transfer is

Payment

The balance of the total price for a reserved safari needs to reach ZanzibarEastCoast six (6) weeks before the departure date of the tour, or date of the reserved services and/or performances. The necessary travel documents will be handed to the client on his/her arrival in Zanzibar, or if the client so wishes, will be sent by registered mail or courier. Please post a copy of the payment advice slip to ZanzibarEastCoast.

Choice of Law

All legal relationships under this contract shall be governed by and construed in accordance with the law of Tanzania.

Cancellations

A cancellation of a reservation must be in writing. Please note that, upon receipt of the cancellation by ZanzibarEastCoast, the following shall apply:

- In respect of a cancellation up to 41 days prior to the departure date: the 20% deposit shall be forfeited.
- In respect of a cancellation from 40 days to 14 days prior to departure: 50% of the total price of the safari shall be forfeited.
- In respect of a cancellation thirteen days or less prior to departure: 100% of the total price of the safari shall be forfeited!

Change Of Plans

No refunds will be made for a change of itinerary during the trip or for services reserved but not utilised. Clients should be insured for such instances. ZanzibarEastCoast will charge US$ 15 (subject to change) for every amendment and/or change to an already confirmed booking.

Insurance and Liability

All ZanzibarEastCoast clients are required to take out travel and cancellation insurance. ZanzibarEastCoast also urges clients to consider taking out insurance for their health and safety, their luggage and their money. ZanzibarEastCoast will not accept any liability for death, injury, illness, damage and/or financial loss incurred by the client on a reserved safari.

ZanzibarEastCoast shall take due care in the conduct of its business in respect of:

- the preparations made for each package tour and/or reservation
- the correctness of each itinerary
- the selection and supervision of services rendered by others
- the proper execution of its duties as specified in the Contract.

ZanzibarEastCoast shall not be held liable for any inadequacies in the services rendered by others.

Drivers' Licences

It is the responsibility of the client who undertakes a Self-Drive Tour in Zanzibar to obtain a valid international Driver's Licence before commencing his/her journey. Please note that the licence of the client's country of origin is also required.

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