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Confirmation of a Reservation
and Entering Into a Contract
The confirmation of a booking is
regarded as a contract between the client and the Tour Operator
ZanzibarEastCoast, in which the client agrees to the terms
and conditions set out therein. Upon confirmation of a reservation,
ZanzibarEastCoast will immediately request a 20% non-repayable
deposit of the total price. The contract comes into effect
as soon as the deposit payment is received. Up until that
point, the correspondence between ZanzibarEastCoast and the
client is treated as a quotation, subject to price increases
and the availability of the option being quoted for.
All prices are quoted in American US Dollars ($US). In case
of foreign currency transfers the official exchange rate of
the day of transfer is
Payment
The balance of the total price for
a reserved safari needs to reach ZanzibarEastCoast six (6)
weeks before the departure date of the tour, or date of the
reserved services and/or performances. The necessary travel
documents will be handed to the client on his/her arrival
in Zanzibar, or if the client so wishes, will be sent by registered
mail or courier. Please post a copy of the payment advice
slip to ZanzibarEastCoast.
Choice of Law
All legal relationships under this
contract shall be governed by and construed in accordance
with the law of Tanzania.
Cancellations
A cancellation of a reservation must
be in writing. Please note that, upon receipt of the cancellation
by ZanzibarEastCoast, the following shall apply:
- In respect of a cancellation up
to 41 days prior to the departure date: the 20% deposit shall
be forfeited.
- In respect of a cancellation from 40 days to 14 days prior
to departure: 50% of the total price of the safari shall be
forfeited.
- In respect of a cancellation thirteen days or less prior
to departure: 100% of the total price of the safari shall
be forfeited!
Change Of Plans
No refunds will be made for a change
of itinerary during the trip or for services reserved but
not utilised. Clients should be insured for such instances.
ZanzibarEastCoast will charge US$ 15 (subject to change) for
every amendment and/or change to an already confirmed booking.
Insurance and Liability
All ZanzibarEastCoast clients are
required to take out travel and cancellation insurance. ZanzibarEastCoast
also urges clients to consider taking out insurance for their
health and safety, their luggage and their money. ZanzibarEastCoast
will not accept any liability for death, injury, illness,
damage and/or financial loss incurred by the client on a reserved
safari.
ZanzibarEastCoast shall take due
care in the conduct of its business in respect of:
- the preparations made for each
package tour and/or reservation
- the correctness of each itinerary
- the selection and supervision of services rendered by others
- the proper execution of its duties as specified in the Contract.
ZanzibarEastCoast shall not be held
liable for any inadequacies in the services rendered by others.
Drivers' Licences
It is the responsibility of the client
who undertakes a Self-Drive Tour in Zanzibar to obtain a valid
international Driver's Licence before commencing his/her journey.
Please note that the licence of the client's country of origin
is also required.
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